Concierge Support
We're here to help.
Whether you need support with custom candles, wax melts, or subscriptions, our team is standing by to ensure your experience is perfect.
Our Location
Candles By Victoria
Edgewood, TX
Telephone
Please call or text us for faster responses. Please include or have your order number available if you are inquiring about an existing order.
Response Times
We typically reply to emails within 1–2 business days, and often sooner during normal volume periods. We handle every inquiry personally.
Fragrance Guidance
Not sure where to start? Tell us what scent profiles you already love and we can suggest beautifully matching custom options from our massive library.
Send a message
Fill out the form below to reach our support team directly via email.